Technical Assistance & Training
CITRC and its team of professionals are committed to elevating the standard of care for all survivors, including those who provide services. We are intentional in our approach of the provision of integrated health care. We know that in order to accomplish this goal, we must change the infrastructure of organizational systems and providers. We must reshape the collective understanding of training and equipping administrative teams to treat the whole person with dignity, integrity and compassion.
Training & Technical Assistance services are offered to in two categories – Professional Development and Leadership.
The Professional Development series are trainings for agency staff to keep abreast of best practices, learn particular interventions, and ensure an ongoing commitment to high quality care.
HOVC SPECIALIST TRAINING
The HOVC Specialist Certification & Training Series is for victim service professionals who desire to receive a specialist determination in working with surviving family members of homicide victims and other violent crimes.
HOVC SPECIALIST CERTIFICATION & RENEWAL
If you have completed HOVC Specialist training and are looking to apply for your official HOVC Specialist Certification, or if you need to have your HOVC Specialist Certification renewed, please use the links below:
GENERAL CRIMES TRAINING
This training is for agency personnel who are funded as a VOCA Project. The General Crimes Training will provide information and education about violent crime and the provision of services to survivors of crime in Iowa
CULTURAL RESPONSIVENESS TRAINING & IMPLEMENTATION
Cultural responsiveness is the ability to learn from and relate respectfully with people of your own culture as well as those from other cultures. This multi series training module provides organization with the tools to develop and implement a sustainable a culturally responsive workplace.
SECONDARY STRESS & COMPASSION FATIGUE
Caring for others is mentally, emotionally and physically expensive. This discussion will introduce the concept of secondary traumatic stress and make the connection between chronic exposure to traumatic stress, well-being and job performance.
This training gives professionals responding to the immediate aftermath of a crisis the practical skills to provide effective and meaningful care to survivors of trauma and loss.
TRAUMA RECOVERY: SKILLS FOR DIRECT SERVICE PROFESSIONALS
When something bad happens to another person, do you know what to do? This training will discuss how trauma affects us all and gives direct service providers skills and strategies to provide compassionate and effective response to others that are hurting.
RESPONDING TO GRIEF & LOSS
This training provides information about the experience of grief and loss and provides practical skills for direct service providers that will enhance their response to survivors during the weeks, months and years following a traumatic loss.
The Leadership Series are trainings designed to help senior level administrators employ best practices that result in organizational improvement, confidence and competence. There is a specific emphasis on cultivating teams to improve relationships, performance and productivity.
Organizational resilience has been defined as the ability of an organization to anticipate, prepare for, respond and adapt to change. This training will help administrators adopt and employ best practices to deliver organizational improvement and build confidence and competence.
This comprehensive offering is designed to help organizations set priorities, focus energy and resources, strengthen operations, ensure that employees and other stakeholders are working toward common goals, establish agreement around intended outcomes/results, and assess and adjust the organization's direction and response to changing environments.
All organizations face adversity at some point. Successful organizations understand the importance of a swift coordinated response. This training will help prepare and equip teams to weather the crisis with confidence and diligence.
Compassionate and accountable leadership is understanding where you and your team members are coming from, feeling for yourself and others in a genuine way, and helping you and others to be successful. It can be fierce or gentle as long as there’s a genuine understanding of and caring for what’s needed, an intention to be of benefit, and it results in better outcomes.